City of Calgary Water Kill Deposit Refund Procedure

 

Prior to July 1, 2021 the City of Calgary required a water kill deposit from the builder. This was to ensure that the water kill was completed by Precision Underground when the trench was excavated and the new pipe was being installed. It was NOT turning the water off at street level. The cost of the water kill IS included in our quoted price.

 

A City of Calgary inspector ensures the contractor has completed the kill. Once Precision completes the job and you receive your invoice from us, you may apply to the city to receive your deposit back - If applicable. As per the City website, the refund will be made upon request and the request must be made within two years.

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ADDITIONAL INFORMATION → Utility Disconnection → Water

https://www.calgary.ca/PDA/pd/Pages/Residential-Building-and-Development/Residential-Demolitions.aspx

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Service Disconnection (Water Kill) Security Deposit Refund (PRIOR to July 1,2021)*

 

The services must be disconnected from the water and sewer mains for the disconnection deposit to be refunded. The refund will be made upon request to the City by the builder, and the request must be made within two years. The City will confirm that Precision Underground has completed the disconnections.

Deposits, will only be returned to the individual who made the original payment. The City recently changed the payment system for deposits, so there are two processes for obtaining your refund, depending on when you paid the deposit.

For deposits paid in person at the City’s cashier counter:

 

After Precision Underground disconnects the existing services at the water and sewer main, and the City issues a Construction Completion Certificate (CCC) to Precision Underground, please send an email to waterservicesplanning@calgary.ca with the following information:

 

 1. A copy of your original City of Calgary deposit receipt

 2. The contractor’s name (Precision Underground Services)

 3. The mailing address for return of the deposit

 

For deposits paid by Water ePay:

 

After Precision Underground disconnects the existing services at the water and sewer main, and the City issues a Construction Completion Certificate (CCC) to your contractor, please send an email to waterservicesplanning@calgary.ca with the following information:

 

 1. Application number

 2. Water ePay receipt

 3. Contractor name (Precision Underground Services)

 4. MyID username, contact name and phone number

 

The deposit is paid back to the credit or debit card that was originally used. If that credit card or debit card is expired, The City will issue a cheque in the name of the credit card holder who paid the original deposit. Please visit the City web site for more information.

 

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 PLEASE NOTE: We are not responsible if these or any other City of Calgary procedures change.